FAQ

What currency are the payments in when I use the shopping cart and payment gateway?
Australian dollars (AUD).

How long do I have to wait before I receive an order I paid for on this website?
The longest you will have to wait is ten working days. This is to ensure you get the highest quality product we can deliver.

What if I want a refund?
We believe in the quality of the products we sell and the services we provide. We are proud of what we do and strive to do better all the time.

But if you become dissatisfied with any product you buy from us, or with our service, please contact us.

If you return the photographic prints and other products in questions within 30 days of receiving them we will give you a full refund.

Can I book a studio photo of my pets?
No problem!